We do not intentionally gather Personal Data about visitors who are under the age of 13.
There is also Anonymous Data about your computer hardware and software that may automatically be collected by PROVA Group. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by PROVA Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PROVA Group Website.
Please keep in mind that if you directly disclose Personal Data through PROVA Group public message boards, this information may be collected and used by others.
PROVA Group provides online feedback collection services to its clients. Typically clients provide PROVA Group with data on customers and other stakeholders such as name, company, location and email address, which PROVA Group uses to invite participants to complete surveys or feedback forms.
Changes to Personal Data. If you wish to access, correct or amend any Personal Data about you PROVA Group holds, you may submit a request by emailing email@example.com or by calling us at the number listed for our contacts at https://www.provagroup.com/contact-us. We will exercise good faith efforts to provide access to such Personal Data to the extent it is available within a reasonable time, and will exercise good faith efforts to correct or amend information that you believe to be inaccurate, except where the burden or expense of providing access, correction or amendment would be disproportionate to the risks to your privacy in the case in question or where the rights of other persons would be violated. You may also request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
Please also be aware that, as part of its customary business activities, PROVA Group acts as a service provider to its business partners. Whenever PROVA Group receives Personal Data from its business partners, PROVA Group relies upon those business partners to obtain any consent from consumers that may be required to authorize PROVA Group's privacy practices related to the applicable Personal Data, and PROVA Group does not provide choice to individuals regarding PROVA Group's collection and use of the Personal Data received from those business partners. PROVA Group is not responsible for the policies or practices of those business partners with respect to the Personal Data those business partners collect.
In some circumstances applicable law may provide consumers a right to request a report regarding PROVA Group's disclosures of Personal Data about himself or herself, and PROVA Group will always undertake to provide such information as required by applicable law. For example, pursuant to California Civil Code Section 1798.83 (the "Shine the Light Law"), a California resident may request an information statement from PROVA Group regarding disclosures of Personal Data about that resident, if any, that PROVA Group has made to third parties for direct marketing purposes during the preceding calendar year. All such requests should be submitted in writing to PROVA Group at the email address or postal address set forth below. PROVA Group will endeavor to respond to such requests within a reasonable time by providing a report that includes the information required by applicable law. Please be advised that PROVA Group is not required to respond to requests from any individual resident under the Shine the Light Law more frequently than once per calendar year.
PROVA Group collects and uses your Personal Data to deliver the services you have requested. PROVA Group also uses your Personal Data to inform you of other products or services available from PROVA Group and its affiliates. PROVA Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
PROVA Group does not sell, rent or lease its customer lists to third parties. PROVA Group may, from time to time, share information about you on behalf of external business partners about a particular offering that may be of interest to you.
PROVA Group does not use or disclose Sensitive Data without your opt-in consent.
PROVA Group keeps track of the Websites and pages our customers visit within PROVA Group, in order to determine what PROVA Group services are the most popular. This data is used to deliver customized content and advertising within PROVA Group to customers whose behavior indicates that they are interested in a particular subject area.
PROVA Group Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PROVA Group or the site; (b) protect and defend the rights or property of PROVA Group; and, (c) act under exigent circumstances to protect the personal safety of users of PROVA Group, or the public.
To collect feedback on behalf of our clients, PROVA Group is provided access to the data, which may reside on the systems of PROVA Group, its clients or third-party vendors. PROVA Group treats the collected feedback according to the terms of this policy. Only a limited number of authorized employees are allowed access to such Client data.
PROVA Group may use external tools to generate graphics and charts in the Website or application. No customer data is passed to external tools to generate these graphics and charts in the client browser. However, when we from time to time export the graph to Excel or PDF, your aggregated data must be sent to external tools in order to generate the file. No detailed records are sent to external tools, and only the data labels and numbers actually displayed on the exported graph are transmitted.
The PROVA Group Website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PROVA Group pages, or register with PROVA Group site or services, a cookie helps PROVA Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PROVA Group Website, the information you previously provided can be retrieved, so you can easily use the PROVA Group features that you customized.
We may maintain Personal Data in our databases for so long as we believe it is necessary or beneficial for purposes of developing, providing and improving our services, even indefinitely, except to the extent we are required to remove such Personal Data by applicable law, and except as described above regarding Sensitive Data. Even after we remove Personal Data from the databases that we use in active operation of our business, some or all of that Personal Data may be retained in our inactive archival backups of those databases.
We exercise reasonable security measures consistent with industry standards to protect against unauthorized access to Personal Data stored in our databases, and to prevent unauthorized use, alteration, corruption or disclosure of that Personal Data. Personal Data stored in our possession is maintained behind firewalls, and our servers are located within facilities that are subject to physical security measures designed to prevent unauthorized access.
While we believe our policies and practices regarding information security and integrity are reasonable, we cannot guarantee that the security and/or integrity of Personal Data will not be breached or that such Personal Data will not be subject to unauthorized access, alteration, corruption or disclosure. We review our information security policies and practices periodically and may update them as we determine reasonably necessary to achieve information security and integrity consistent with industry standards.
The PROVA Group platform has a function within the “Settings” tab for a user to “Delete Account”. This “Delete Account” function removes your account information from the PROVA Group database, so that you will no longer be able to log into the PROVA Group platform.
PROVA Group, Inc.
14902 Preston Road, Suite 404-1042
Dallas, TX 75254
Corporate Headquarters - USA